What Fashion Marketing Professionals Need to Know Today

What Fashion Marketing Professionals Need to Know Today

Discover the most recent and relevant industry news and insights for fashion professionals working in marketing, to help you excel in your job interviews, promotion conversations or simply to perform better in the workplace, by increasing your market awareness and emulating market leaders.

BoF Careers distils business intelligence from across the breadth of our content — editorial briefings, newsletters, case studies, podcasts and events, as well as the exclusive interviews and conversations we have with experts and market leaders every day — to deliver key takeaways and learnings in your job function.

Key articles and need-to-know insights for marketing professionals today:

1. The New Rules of Sustainability Marketing

Groups of shoppers pass by on a busy street outside an H&M store in Times Square, New York. The outside of the store is covered by a huge billboard that stretches around the corner. The billboard is covered in green leaves, evocative of a jungle and bears the words "H&M Conscious Exclusive." Either side are two models dressed in clothes from the collection.

The Higg Index is the closest the industry has to a standardised set of metrics, but its methodology and the data it uses to assess the impact of various different materials have become points of controversy, with critics ranging from independent experts to lobby groups for natural fibres.

Dutch and Norwegian regulators have published new guidelines outlining how the [Sustainable Apparel Coalition (SAC)] should address issues with the Higg Index’s material assessments, foreshadowing broader regulatory action by the European Union. The guidance, though not a formal legal framework […] is ultimately simple: So long as brands can back up marketing claims and are presenting them in a way that’s plain to the average consumer, they should be in the clear.

Related Jobs:

Impact Apprentice, Vestiaire Collective — Paris, France

Investor Relations Manager (Sustainability and ESG Reporting), Hugo Boss — Stuttgart, Germany

Senior Manager Materials Innovation, Burberry — Milan, Italy

2. Ralph Lauren Has Restored Its Best-in-Class Reputation — But Can It Go Full-Tilt Luxury?

A model walks the runway for Ralph Lauren Spring/Summer 2023.

Under [Patrice] Louvet, a Procter & Gamble veteran who was appointed CEO in 2017, Ralph Lauren has cut costs, raised prices and moved away from obvious discounting with the intention of cementing the label’s status as a luxury brand. (Internal surveys show that globally, 74 percent of consumers view Ralph Lauren that way.) In the past four years, the company has acquired some 20 million new customers, many from segments of the population — geographically, ethnically and gender-wise — that it might not have engaged with in the past.

Louvet also wants to continue trekking upmarket through marketing spectacles like the [brand’s Spring/Summer 2023] show, but also by increasing sales of higher-end products, including designer fashion and leather goods, in order to directly compete with Europe’s biggest luxury players.

Related Jobs:

Social Media Content Creator, Tommy Hilfiger — Amsterdam, Netherlands

Senior Social Marketing and Content Strategy Manager, Ralph Lauren — New York, United States

Communications Manager, Coach — New York, United States

3. Why Brands Cast Older Celebrities to Court Younger Consumers

Diane Keaton is one of the stars of J.Crew's "Heritage Made Modern" campaign.

For J.Crew to pull off its brand revival, it needs to attract new, younger customers. Why, then, did the retailer cast 45-year-old “Yellowjackets” star Melanie Lynskey, 61-year-old actress Julianne Moore and 76-year-old Diane Keaton, the patron saint of the coastal grandma aesthetic, in its latest celebrity campaign?

Brands do this not just to showcase multi-generational appeal, but also to give themselves an aspirational bent. Who, after all, wouldn’t want to be as chic as Diane Keaton at 76? There’s a prestige that these women exude because they have reached true pop culture “icon” status. It’s also a surprise and a delight, to use a marketer-favourite term, when consumers see older celebrities cast in ads, because brands typically feature much younger models, marketing experts say.

Related Jobs:

Head of Marketing, Feng Chen Wang — London, United Kingdom

Manager Member Lifecycle and Engagement, Vivrelle — New York, United States

Marketing Manager, Union — Los Angeles, United States

4. Should Your Brand Have a Discord?

A mobile phone displays a screen with the Discord logo.

Fostering community is a vital element of successful NFT projects, and Discord’s appeal is that it offers a space for members to gather and interact with each other and the brand directly. It also has a flexible architecture that allows a brand to set up different channels within a server, or add features like gated access or third-party apps. But when a brand plays host to a community, it also becomes responsible for managing it and keeping it safe.

“You’re creating a new mouth to feed,” said [Ian McMillan, chief growth officer at web3 platform Mojito]. “You’re creating a channel that needs constant management, updating and moderation. You’re creating a new cost for yourself. And unless you really invest, you’re not going to see a return on that investment.”

Related Jobs:

Digital Marketing Specialist, Tiffany & Co. — London, United Kingdom

Digital Marketing Intern, Aeyde — Berlin, Germany

Digital Product Designer, Prada Group — Milan, Italy

5. Luxury’s Big Resale Experiment Is Just Getting Started

Three models pose in Balenciaga products with the text "resell your Balenciaga pieces" superimposed over the images.

Balenciaga’s new [resale] programme is an interesting and early test case that represents one of the boldest moves yet into the market by a storied luxury brand, embedding resale into the customer journey on the brand’s website. The label has partnered with Reflaunts, a white-label tech platform that provides brands with the architecture to run their own resale programmes and plugs them into dozens of marketplaces globally.

That takes care of a number of potential pain points: Balenciaga retains control of pricing, presentation and authentication, without having to handle the transactions itself; logistics costs are baked into an item’s price and will vary depending on where the seller and buyer are located; targeting multiple marketplaces maximises the chances of a swift sale; and the challenge of customer acquisition becomes an opportunity for retention.

Related Jobs:

Circular Business and Sustainability Models Intern, PVH — Amsterdam, Netherlands

Head of Brand and Product Marketing, Acne Studios — Stockholm, Sweden

CRM Associate, Farfetch — New York, United States

6. Fashion’s Metaverse Obsession Has Cooled – But Don’t Count the Virtual World Out Yet

Digital billboards display Tommy Hilfiger campaign imagery in Decentraland.

There’s no bigger symbol of the technology’s growing pains than Facebook parent Meta […] The company has positioned itself as the metaverse’s biggest champion, but has struggled to convince its billions of users to log on amid a seemingly endless storm of bad press. Recent reporting from The Verge, The Wall Street Journal, The New York Times and others has painted a picture of empty virtual worlds that even Meta’s own employees have yet to embrace, as well as the usual issues with harassment and content moderation that come with any online platform.

Young consumers may be ignoring Meta’s Horizon Worlds, but they spend much of their time in the virtual worlds of Fortnite, Minecraft and Roblox. Roblox recently rolled out sleeker graphics that could make it easier for brands to release compelling content. Luxury brands, which are still reporting record sales and profits despite the worsening economic outlook, have plenty of resources to make available to their new chief metaverse officers.

Related Jobs:

Social Media and Influencer Manager, Endource — London, United Kingdom

Head of Marketing Analytics, Zalando — Berlin, Germany

Senior Coordinator Digital Strategy, Calvin Klein — New York, United States

7. What It Takes to Crack a New Market In Beauty

Sephora is returning to the UK. The [online] roll out will start this week, with the transition of Feelunique’s site to Sephora UK, at sephora.co.uk, on Oct 17. A Sephora store will open in London in March 2023 at a yet-to-be-disclosed location. [However], to compete with about 2,200 Boots locations and department stores like Harrods, Selfridges and Harvey Nichols, Sephora needs to open more than one outpost.

The UK’s department store fleet has best-in-class product assortments, experiences, services and more, while Boots is omnipresent in the country and has a larger beauty assortment than is standard at American stores. (Select stores even sell Chanel and Dior). There’s also SpaceNK, which sits at the high end of beauty retail in the UK with around 70 doors. With a category as sensory as beauty is, it will be difficult for Sephora to make a splash in the market with just one retail location when it’s so heavily outnumbered by its competitors.

Related Jobs:

Social and Community Coordinator, Dr. Barbara Sturm — London, United Kingdom

Senior Art Director (Beauty), Bloomingdale’s — Long Island, United States

E-Commerce Merchandiser, Fashion Nova — Vernon, United States

8. BoF Insights | Gen-Z and Fashion in the Age of Realism

BoF Insights

In the US, Gen-Z is particularly shaping the culture and moving the economy with a purchasing power of about $360 billion. But Gen-Z is truly unique. As the first digital natives, their formative years have been unlike that of previous generations, creating a greater cultural chasm between Gen-Z and older generations.

Social platforms have given Gen-Z tastemakers an unparalleled ability to convene and speak to audiences. [However,] keeping up with fads has become more difficult than ever, as social media has accelerated trend formation. As a result, many Gen-Zers tend to adapt pieces representative of trends into their own personal styles, as opposed to following trends full-scale.

Related Jobs:

Marketing Project Coordinator, Luminaire — London, United Kingdom

Social Media Specialist, Bally — Milan, Italy

Senior PR and Marketing Manager, Heliot Emil — Copenhagen, Denmark

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What Fashion’s E-Commerce and Tech Professionals Need to Know Today

What Fashion’s E-Commerce and Tech Professionals Need to Know Today

Discover the most relevant industry news and insights for fashion’s e-commerce and technology professionals, updated each month to enable you to excel in job interviews, promotion conversations or perform better in the workplace by increasing your market awareness and emulating market leaders.

BoF Careers distils business intelligence from across the breadth of our content — editorial briefings, newsletters, case studies, podcasts and events — to deliver key takeaways and learnings tailored to your job function, listed alongside a selection of the most exciting live jobs advertised by BoF Careers partners.

Key articles and need-to-know insights for e-commerce and technology professionals today:

1. The Secrets to a Successful NFT Drop

A group of Adidas staff and animated apes sit together in an office.

The best NFT projects have a few things in common, like creativity, appeal to a clear audience and value beyond the price. Where brands might have gotten away with selling just about any NFTs during last year’s frenzy, today their quality and utility matter more as NFT prices and trading volumes plunge and their novelty has long since worn off.

“The best projects are those which take an existing brand somewhere new but recognisable,” said Ian McMilan, chief growth officer at Mojito, a technology platform that specialises in helping brands such as Sotheby’s launch web3 projects. “Show me something new about you that feels still like you. […] You need to constantly be injecting energy into this community by creating new value, and so you need a constant drip of content, of new NFT drops, of new utility.”

Related Jobs:

Assistant Content Producer, Deckers Brands — London, United Kingdom

E-Merchandising Assistant, Prada Group — Milan, Italy

Senior Analyst Customer Engagement, Tapestry — North Bergen, United States

2. Richemont, Farfetch and YNAP: Understanding a Transformational E-Commerce Deal

Three jigsaw puzzle pieces representing Farfetch, Yoox Net-a-Porter and Richemont.

The deal is broken down into two phases. The first phase will see Farfetch acquire a 47.5 percent stake in YNAP from Richemont, while the Emirati business mogul Mohamed Alabbar will acquire a 3.2 percent stake, helping to bring Richemont’s stake below 50 percent so it can deconsolidate the unit in its financial reporting. Richemont will [then] receive shares in Farfetch, valued at around $440 million at the time of the deal, which it has agreed to hold as an investment; in five years, it will receive another $250 million in Farfetch shares.

The transaction, which is expected to be completed before the end of 2023, leaves YNAP without a controlling shareholder. But the tie-up lays a path for Farfetch to acquire the rest of YNAP, with options in place for Richemont to sell Farfetch the remaining shares if YNAP achieves profitability (measured by adjusted EBITDA) within three to five years.

Related Jobs:

E-Commerce Buyer, Scotch & Soda — Hoofddorp, Netherlands

Email Marketing Specialist, P448 — Milan, Italy

Digital Marketing and E-Commerce Manager, Greenwich Retail Group — New York, United States

3. Nike Has Giant Ambitions for Its Newest Innovation

Two models wear grey Nike Forward hoodies against a blue backdrop.

Forward is a more sustainable material with even better performance qualities than [Nike’s] usual materials, according to the company. It has a higher warmth-to-weight ratio and a carbon footprint that’s 75 percent smaller than the brand’s comparable knit fleece.

Nike sees it as a manufacturing innovation that will ripple through its offering and, according to [Carmen Zolman, vice president of innovation apparel design], could even eventually make its way into footwear. The process to make it cuts out some of the most carbon-intensive steps of traditional clothing production, specifically spinning raw fibres into yarn and then weaving or knitting that yarn into fabric. If Nike is able to replicate the success of either Dri-Fit or Flyknit, it would provide a sizable boost to its apparel business.

Related Jobs:

Sports Product Development Intern, Farfetch — Milan, Italy

Digital Marketing Manager, SMCP — New York, United States

E-Commerce Coordinator, Amiri — Los Angeles, Unites States

4. How Fashion’s Relationship With Buy Now, Pay Later Is Changing

At New York Fashion Week, Revolve will be one of the first retailers to use Checkout Links, a new product by Bolt, a fintech company.

[Buy now pay later firms such as] Klarna, Affirm and Afterpay have seen valuations plummet amid new regulations and rising borrowing costs. These concerns have been amplified as the fintech firms have sought to become consumer brands themselves. The biggest advertise heavily (Afterpay is the lead sponsor of New York Fashion Week as well as London Fashion Week under its UK subsidiary, Clearpay).

In fashion, companies are nervous about allowing yet another intermediary to have dibs on data about their customers and transactions — similar concerns have kept many brands off of Amazon and other e-commerce sites.

Related Jobs:

CX Researcher and Analyst, PVH — Amsterdam, Netherlands

Customer Care Technology Manager, Zalando — Berlin, Germany

Retail Operations Technology Specialist, Kering — Beverly Hills, United States

5. What Is ‘The Merge’ and What Does It Mean for Fashion NFTs?

The inside of a data centre for cryptocurrency. Showing purple and blue lighting of a large computer like system with floor to ceiling stacks of wires.

Scheduled to start on or around September 15, “the merge” will see the Ethereum blockchain transitioned from its existing proof-of-work mechanism to a more efficient proof-of-stake system. Currently, every time there’s a transaction on Ethereum, computers compete to validate it by racing each other to solve complex equations, requiring enormous processing power but yielding a reward for the winner.

The new system will dispense with this competition and instead involve investors “staking” ether — the native currency of the Ethereum blockchain — in a pool, entering them into a lottery that will select one to validate the transaction and claim the reward. The merge is supposed to reduce [its] energy use by more than 99 percent. For the many fashion companies with Ethereum-based NFTs, such as Adidas, Nike and Gucci, there’s a lot at stake for their sustainability credentials.

Related Jobs:

Digital Performance Marketing Associate, Ralph Lauren — London, United Kingdom

Senior Manager Trend and CAD, Soma — Fort Myers, United States

Senior Engineer Omnichannel Personalisation and Engagement, Neiman Marcus — Irving, United States

6. Is Now the Time to Hire a Virtual Influencer?

The virtual influencer Miquela stands outside a Pacsun store.

It’s easier to imagine virtual influencers becoming more prominent if the metaverse that people like Mark Zuckerberg imagine ever comes into existence and the average internet user spends much of their time embodied by a digital avatar. There would be no obvious difference between the look of a computer-generated character and the avatar of a real person. It could even open the door to virtual influencers that don’t try to be human. Instead of looking like Miquela, it could look like a Bored Ape.

Many brands are in the process of experimenting in immersive worlds, NFTs and other technologies as they try to develop best practices they can use in the future. They’re not always going to get it right, which carries risks for image-centric fashion businesses, but they also remember the costs of being late to adopt new tools like e-commerce and social media.

Related Jobs:

Performance Marketing Product Owner, Tommy Hilfiger — Amsterdam, Netherlands

Customer Experience Manager, Mytheresa — Munich, Germany

E-Commerce Analyst, Veronica Beard — New York, United States

7. Why Hermès’ MetaBirkins Lawsuit Has High Stakes for Brands and Creators

A collage shows six MetaBirkins in different colors, including one in bright yellow and another emblazoned with a reproduction of the Mona Lisa.

The [MetaBirkins] case is already shaping how the industry thinks about NFTs from a legal perspective. In his order, the judge made clear that NFTs, despite being code pointing to an image, can qualify as artistic expression, which means — importantly — they could be protected as free speech by the first amendment to the US constitution, according to Felicia Boyd, US head of IP brands at law firm Norton Rose Fulbright. Commodities such as mass-produced reprints of artwork do not receive that protection.

The court [also] acknowledged there is a distinction between the MetaBirkins and a digital wearable. It’s still unclear if any eventual decision would address whether the law should treat them differently, but the point is hardly moot when digital creators are making and selling items for use in online spaces from Roblox to The Sandbox, a new blockchain-based world.

Related Jobs:

3D Developer, Hugo Boss — Stuttgart, Germany

Product Copywriter, La Garconne — New York, United States

Digital Technician, Gap Inc. — San Francisco, United States

8. Eco-Fashion’s Next Big Idea: Turn Pollution Into Products

A dress from Zara's capsule collection containing materials derived from captured carbon.

Efforts to develop materials from captured emissions are nascent, in many cases still in development in the lab. Products currently on the market typically contain only a small amount of recycled carbon and face significant financial and structural barriers to scale.

A landmark climate bill signed into law in the US this month could help change that. […] The Inflation Reduction Act is a sweeping package of legislation that represents the most aggressive action on climate ever taken by the US government. It’s designed to pump hundreds of billions of dollars into technologies that will help the country meet global climate goals, among them carbon capture.

Related Jobs:

Development and Production Administrator, Margaret Howell — London, United Kingdom

Design Director Sustainability, Coach — New York, United States

Product Development Analyst, Tiffany & Co. — New York, United States

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